Shipping policy

Orders are usually processed within 1-3 days unless they are pre order items.

Shipping generally takes 7-15 days.

Once an order is shipped it cannot be canceled. Please wait till you receive the item to request a return.

We currently do not offer guaranteed delivery on a specified date. If you are planning to buy as a gift please be mindful that packages may be delayed for a variety of reasons outside of our control.

Shipping pricing is as follows: $10 base fee for first item and then $5 for each additional item.

Shipping Charges & Cancellations
Each order includes a shipping charge that helps cover the cost of preparing and handling your item. This charge is non-refundable, even if you cancel your order before it ships. While we’re often able to cancel unshipped orders, the shipping fee covers services already set in motion at the time of purchase (such as payment processing, order allocation, and packing prep).

We aim to be as transparent as possible, and we truly appreciate your understanding. If you have questions or concerns about your order, we’re always happy to help — just reach out to our support team at support@shopsanriostore.com